Shipping & Return & Refund Policy:
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Domestic:
We use Business 24H Bpost shipping. Shipping fee automatically be calculated for each order based on weight and will be added during checkout
Making time for all orders is a maximum of up to five business days to process which after the order will be sent to you. Tracking number will be provided once the order has been shipped.
The order should reach you the next day from the date of dispatch.
International Europe:
We use Europe Business Bpost. Shipping fee will automatically be calculated for each order based on weight and destination and will be added during checkout, after entering the delivery address. Making time for all orders is a maximum of up to five business days to process which after the order will be sent to you. Tracking number will be provided once the order has been shipped. Allow 5 to 15 business days for the order to reach you from the date of dispatch. This may vary depending on each countries COVID-19 related policies.
International outside of Europe & UK:
We use World Business Bpost. Shipping fee will automatically be calculated for each order based on weight and destination and will be added during checkout, after entering the delivery address. Making time for all orders is a maximum of up to five business days to process which after the order will be sent to you. Tracking number will be provided once the order has been shipped. Allow 10 to 40 business days for the order to reach you from the date of dispatch. This may vary depending on each countries customs & COVID-19 related policies on imported goods. Customs duties, if any, on import into the customer’s country are to be borne by the customer.
Returns
Thanks for shopping at JadeysArt. We appreciate the fact that you like to buy the stuff we create. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at JadeysArt. We’ll be as brief as our attorneys will allow.
All items are made to order and are thoroughly inspected before dispatch. Therefor we do not accept any returns unless there are defects in the products from my end. We also take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that JadeysArt is not liable for damages that are caused to the items during transit or transportation.
Refunds (if applicable)
We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.
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Shipping
JadeysArt is not responsible for any delays that may occur during shipping. JadeysArt is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.
-Via Email: jade.ali@jadeysart.com